Q1: Are you a trading company or a manufacturer?
A: We are a professional manufacturer established in 2008. Our factory covers an area of 20,000 square meters in Yongkang, with over 18 years of experience in producing vacuum bottles, coffee mugs, and food jars.
Q2: What is your daily production capacity?
A: Our daily output reaches 20,000 pieces. We have the capacity to handle large bulk orders and ensure on-time delivery.
Q3: Do you offer OEM and ODM services?
A: Yes, absolutely.
Q4: What kind of logo printing methods do you support?
A: We support various printing methods, including Laser Engraving, Silk Screen Printing, 3D UV Printing, and Heat Transfer. We can also do custom powder coating colors.
Q5: What materials do you use for your bottles?
A: We use high-quality food-grade 304 stainless steel for the inner walls to ensure safety and rust resistance. Our plastic parts (lids/straws) are all BPA-Free.
Q6: How do you control the quality?
A: Quality is our priority. We have a team of 30+ quality inspectors. Every shipment undergoes rigorous checks, including raw material inspection, vacuum insulation testing, leak testing, and paint adhesion tests before departure.
Q7: What are your shipping terms?
A: We typically ship FOB Ningbo/Shanghai. We can also arrange EXW, CIF, or DDP depending on your needs.
Q8: What is the minimum order quantity?
A: The minimum order quantity for custom orders is 500 units.
Q9: Can I get a sample? What is the sample lead time?
A: Samples are available, and the lead time is approximately 5-10 days.
Q10: What products do you manufacture?
A: We manufacture various series of insulated mugs, coffee pots, sports water bottles, etc.
Q11: Can we use our own logo or design on the cups?
A: Yes, we are ready to provide you with customized services.
Q12: How long does it take for a custom design?
A: We do not provide original design services; customers need to provide the initial design draft. The sample production time for the cups is 5-7 days.